mata22 Platform Privacy Notice

This page describes what we collect when you use mata22 and how we keep that data protected. We at mata22 gather personal information to verify your identity, process your deposits and withdrawals, comply with anti-money-laundering law, and operate our platform securely. We do not sell your data to third parties, and we use industry-standard encryption and access controls to safeguard your information.

Our data collection practices reflect our commitment to transparency. We collect only the information necessary to serve you—your name, date of birth, address, email, phone, payment details, and activity logs. When you use mata22 to track Liga 1 fixtures, place bets on Piala AFF, access our live-dealer tables, or play slots, we record these actions to detect fraud and prevent abuse.

This notice applies to all users accessing mata22 services where local law permits. If you have questions about our privacy practices or your rights, contact our support team through the mata22 website.

What Data We Collect on mata22

We collect data in several categories. When you register on mata22, we collect your email address, phone number, full name, date of birth, and residential address. We ask you to create a secure password, which we store encrypted—we do not store your actual password, only a cryptographic hash of it.

For Know-Your-Customer (KYC) verification, we collect copies of your government-issued ID (KTP, passport, or driving licence) and proof of address (utility bill, bank statement, or government document). We use automated systems to scan and verify these documents, with manual review for edge cases. We retain these KYC documents securely for the duration required by anti-money-laundering regulations—typically 5 to 7 years after account closure.

When you fund your mata22 account, we collect your payment details—bank account number, e-wallet identifier, or QRIS code. We do not store full payment card numbers; we work with PCI-compliant payment processors who handle sensitive payment data separately from our systems.

Activity Data and Behavioral Logs on mata22

We record your activity on mata22—which games you access, when you log in, which markets you view (Liga 1, Piala Indonesia, Champions League fixtures), how much you deposit or withdraw, and which payment methods you use. We also log your IP address, browser type, device identifier, and general location (country or region level, not precise GPS). These logs help us detect fraud, identify account compromise, and understand platform usage patterns.

We do not track your off-platform behavior—what you do on other websites or your browsing history outside mata22. Our data collection is limited to interactions with our platform and the information you provide during registration and account use.

How We Use Your Data on mata22

We use your personal data for several lawful purposes. First, we use it to verify your identity and comply with anti-money-laundering regulations. When you submit KYC documents, we verify your name, date of birth, and address against official records using third-party KYC vendors. This verification is mandatory and protects both you and our platform.

Third, we use activity logs and behavioral data to detect fraud and prevent account abuse. If we notice unusual patterns—rapid withdrawals from new locations, bet sizing inconsistent with account history, or multiple failed login attempts—we flag these for review. We may place a hold on your account pending investigation if suspicious activity is detected.

Fourth, we use aggregated, non-personal data to improve mata22. We analyze which games are popular, how many users access Liga 1 markets versus live-dealer tables, and which payment methods are most commonly used. This analysis helps us optimize our service and plan feature updates. This analysis uses anonymized data that cannot identify individual users.

Legal Disclosure and Law Enforcement

We may disclose your data to law enforcement, regulators, or court-ordered legal processes when required by law. If a government agency in a jurisdiction where we operate serves us with a valid legal request for your data, we will disclose information necessary to comply with that request. We do not proactively monitor or report user activity to authorities, but we comply when legally compelled to disclose.

Data Storage and Jurisdiction on mata22

We at mata22 store personal data on secure servers. Some servers may be located outside Indonesia, including in jurisdictions such as Singapore, the European Union, or the United States. By using mata22, you acknowledge that your data may be transferred to, stored in, or processed in jurisdictions outside your residence. Those jurisdictions may have different data protection laws than your own jurisdiction.

We apply the same security and confidentiality standards to data stored anywhere we operate. All transfers of data between our systems use encryption. We employ access controls so that only authorized staff can view sensitive information, and we maintain audit logs of data access for security monitoring.

Your Rights and Data Subject Requests on mata22

You have the right to request access to your personal data held by mata22. We will provide you with a copy of the data we have collected about you, in a portable format if requested. You also have the right to request correction of inaccurate data—if your address is outdated or your name is misspelled in our records, we will correct it.

You have the right to request deletion of your data, subject to legal limitations. We cannot delete data we are required to retain by law (such as KYC documents and transaction records for anti-money-laundering compliance). We can delete other data—for example, logs of games you viewed or pages you browsed—if you request it and we are not legally obligated to keep it.

To exercise these rights, contact our support team through the mata22 website. Provide your account number and specify your request clearly. We respond to data subject requests within 30 days where required by applicable law, or sooner if we are able.

Third-Party Services and Data Sharing

We at mata22 work with third-party vendors to provide our service. These vendors include KYC verification providers (who verify your identity documents), payment processors (banks and e-wallet operators), fraud detection services, and cloud infrastructure providers. We share only the data necessary for each vendor to perform their function.

For example, we share your name and ID number with our KYC vendor so they can verify your identity. We do not share your gaming history or bet amounts with KYC vendors. We share your payment details and transaction amounts with payment processors so they can process your deposits and withdrawals. We do not share your personal information with advertisers, marketing companies, or data brokers.

All third-party vendors sign data processing agreements committing them to confidentiality, security, and compliance with applicable data protection law. We are responsible for their compliance, and we conduct periodic audits of their security practices.

Account Security and Password Management

We encourage you to use a strong, unique password when you register on mata22. We also strongly recommend enabling two-factor authentication, which protects your account even if your password is compromised. Two-factor authentication requires you to provide a second code (sent via SMS or generated by an authenticator app) when logging in from an unrecognized device.

If you suspect your mata22 account has been compromised, change your password immediately and contact our support team. We can disable two-factor authentication if you have lost access to your second factor device. If we detect unauthorized access to your account—logins from unusual locations or rapid withdrawal attempts—we may freeze your account pending verification with you.

Updates to This Privacy Notice

We may update this privacy notice from time to time to reflect changes in our practices, technology, or applicable law. We will post the updated notice on the mata22 website with a new effective date. Continued use of mata22 after updates are posted constitutes your acceptance of the revised notice. If you do not agree with changes to our privacy practices, you may close your account and request withdrawal of your balance.

Contact Us About Privacy on mata22

If you have questions about our privacy practices, want to exercise your data rights, or believe we have mishandled your personal information, contact our support team through the mata22 website. You can also email us directly with privacy concerns. Our team responds to privacy-related enquiries within 5 working days during normal business hours.

If you believe mata22 has violated your privacy rights or applicable data protection law, you also have the right to lodge a complaint with your local data protection authority or regulator. We encourage you to contact us first so we can attempt to resolve your concern.

Data Protection Officer and Compliance

We at mata22 designate a data protection officer responsible for overseeing our privacy practices and ensuring compliance with applicable data protection law. You can direct privacy enquiries to our data protection officer through the mata22 website. We commit to responding to all data subject requests, privacy concerns, and regulatory enquiries in good faith and within timeframes required by applicable law.